Deramores Reviews

I have required help from Deramores customer service team twice, and both times the service was awesome. I live in Canada and placed an order in mid-December. Our postal service refused international shipments until warehouse space became available. Deramores notified me immediately and agreed to hold my order until Canada post was accepting overseas parcels again.

On another occasion, my order was incomplete. Upon notifying Deramores customer service, the remainder of the order was mailed out that day.

I highly recommend Deramores as a trusted on-line yarn shop.

I have been buying yarn from Deramores for a good few years. I always find the service reliable and great value for money. I have used the live chat service and found this very helpful if I have a query about the product that I am thinking of buying

I've ordered from Deremores many times and am always satisfied with the ease of ordering, prompt & efficient delivery of items and quality of products.
I placed an order recently that left Deremores but unfortunately never arrived. After contacting the courier company, they said to contact Deremores whom have an excellent customer service.
They dealt with my issue promptly, informing me of the progress as it was dealt with and very kindly resent my order without charge, which thankfully arrived today.
Thank you again customer service team at Deremores.